Terms of service

 

Welcome to Threedih. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this site.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Services

We specialize in 3D-printed products and custom-made items.

  • Product images are for illustration purposes only.
  • Due to the nature of 3D printing, slight variations in color, texture, dimensions, and finish may occur.
  • We strive to accurately display products, but we cannot guarantee that your device's display reflects the exact product appearance.

3. Custom Orders

For personalized or custom-designed products:

  • Customers are responsible for providing accurate specifications and files.
  • Once production has begun, custom orders cannot be modified or canceled.
  • We reserve the right to reject designs that infringe intellectual property rights or violate applicable laws.

4. Pricing & Payment

All prices displayed on our website are listed in [Currency] and are subject to change without notice.

Payment must be completed before order processing begins.

We accept payment through secure third-party payment providers available on our Shopify store.

5. Shipping & Delivery

  • Processing times vary depending on product complexity and order volume.
  • Delivery times are estimates and are not guaranteed.
  • We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control.

6. Returns & Refunds

Standard Products

Returns may be accepted within [7/14/30] days of delivery if:

  • The product is unused and in original condition.
  • The item is returned in its original packaging.

Custom & Personalized Products

Custom-made and personalized items are generally non-refundable unless:

  • The item arrives damaged.
  • We made an error in manufacturing the product.

To request a return or refund, please contact us at [Email Address].

7. Damaged or Defective Items

If your order arrives damaged or defective:

  • Contact us within 48 hours of delivery.
  • Include photographs showing the issue.
  • We may offer a replacement, repair, or refund at our discretion.

8. Intellectual Property

All content on this website, including logos, product images, designs, graphics, text, and branding, is the property of [Your Store Name] and may not be copied, reproduced, or distributed without written permission.

9. User Content

If you submit files, designs, reviews, or other content:

  • You confirm that you own or have the necessary rights to use such content.
  • You grant us the right to use submitted content solely for fulfilling your order.

10. Limitation of Liability

To the maximum extent permitted by law, [Your Store Name] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the relevant order.

11. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

[ThreeDih]
Email: [threedihh@gmail.com]